A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
exactly i have the same issue, initially MS rewards support would reply to any query within a day but now i raise serveral requests but do not get any response on mail. All they say is toh check my junk mails which i have already checked. Also earlier, i used to redeem gift card and the CODE was emailed within a minute, now it takes like a whole day (24hrs) :( Also the shop items are getting less relevant day by day, they keep removing Robux, LoL gift cards and also do not disclose any info of restock :(