How can I contact Microsoft Rewards support over the phone?

Anonymous
2023-07-18T23:43:17+00:00

The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Anonymous
    2024-03-04T08:58:15+00:00

    I am writing to express my utter dismay and outrage at the continued neglect and lack of response to my ongoing complaint regarding my gift card order and the subsequent suspension of my account. Despite multiple attempts to seek assistance, it is abundantly clear that my concerns have fallen on deaf ears.

    Your blatant disregard for my situation is not only unprofessional but also deeply disrespectful to a loyal user who has invested significant time and effort into your platform. It is unconscionable that I have been left in limbo for days without any semblance of acknowledgment or resolution.

    Let me be unequivocally clear: this level of negligence is utterly unacceptable. I refuse to tolerate being treated with such disdain and indifference, especially when my hard-earned rewards and access to my account are at stake.

    Your failure to address this issue promptly and effectively reflects poorly on the integrity and credibility of the Microsoft Rewards program as a whole. It is disheartening to see a company of your stature demonstrate such blatant disregard for the concerns of its users.

    I demand immediate action and a comprehensive explanation for the mishandling of my order and the unjust suspension of my account. Anything less than a satisfactory resolution will only further cement my decision to disengage from your platform altogether.

    Consider this my final warning: unless you rectify this situation promptly and provide me with the support and respect I deserve as a valued customer, I will have no choice but to escalate this matter further and explore alternative avenues for recourse.

    I expect a prompt and meaningful response to this email. My patience has worn thin, and I will not hesitate to take further action if necessary.

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  2. Anonymous
    2024-03-04T13:22:14+00:00

    I was able to force them to reinstate my account and let me close out my points.

    I filed a complaint with the Better Business Bureau and then had to keep chasing them on it for about five months.

    Appalling service but it was good to be able to cash out all my points before ditching Microsoft for good.

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  3. Anonymous
    2024-03-07T18:32:47+00:00

    I was able to force them to reinstate my account and let me close out my points.

    I filed a complaint with the Better Business Bureau and then had to keep chasing them on it for about five months.

    Appalling service but it was good to be able to cash out all my points before ditching Microsoft for good.

    How do I complain to the Better Business Bureau please? Where do I find their details?

    I haven't got any screenshots of what my points are but it was a lot!

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  4. Anonymous
    2024-03-07T19:50:54+00:00

    I can't link it here but if you use google search engine to look for the better business bureau website, their site will walk you through filing a complaint.

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  5. Anonymous
    2024-03-10T22:21:25+00:00

    Done anyone know the phone number?

    I did submit a support ticket via the form. And does get a reply which totally NOT make sense, and does not solve my issue. (Maybe it replied by AI?)

    Also, I cannot reply the email to follow up the conversation. They just closed the ticket. I really need talk with a human.

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