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The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My account got suspended without reason and I didn't do anything against tos and I lost my 60 dollar cash back
I've done nothing wrong, and it go suspended. Microsoft might hate the usage of VPN. witch is only to protect you and privacy, and thinks that is you changed you password to many time its illegal, and I would suggest that you back you work from One Note or overdrive. These idiots will lock accounts or what ever else. If they suspect that you are avid with technology.
i havent used vpn or changed password i havent since account creation
the only email they say is they cant open my account back or shows me rules and they dont open my account i know they can they are scammers
You are not alone. You did nothing. In the last year. Microsoft Rewards Customer Support has abandoned the users. Support is accusing people of cheating in many ways with no proof whatsoever. It is a darned shame what has happened to support. They don’t even reply to anyone’s concerns. Support just sends out accusatory generalized replies. Don’t feel for a moment you did anything to maybe cause this. It is all Microsoft’s very strange non-support behavior. They have become quite bizarre.
I didn't realize it at first but once when I got a response I now realized it was the AI's response. If you go into Bing search and type "why does Microsoft rewards suck so much" the AI in the corner will start typing up the same response that I got in an email from their customer service when I first noticed this problem.