How can I contact Microsoft Rewards support over the phone?

Anonymous
2023-07-18T23:43:17+00:00

The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-10-11T15:48:59+00:00

    they never get back with you on this form. They are no help at all . I've done 8 of them so far, with NO response. Wanted a number where I can call and talk to someone.

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  2. Anonymous
    2023-10-24T13:34:17+00:00

    Hi Anna:

    if the issue was redeeming points for gift cards, I ended up resolving the issue myself. See below what I did:

    I removed my Google and Verizon numbers from my profile. Instead, I used my ATT cell phone number. Unfortunately, I do not know which one was causing the issue but now it is working for me. The issue was the two-factor verification for the rewards submission and activation.

    As a side note, I did experience the same level of response from the rewards support teams "No helpful response".

    I hope this helps.

    Patricio.

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  3. Anonymous
    2023-10-26T20:27:21+00:00

    I am in the same boat. They keep telling me put in a ticket. Well I HAVE and I am getting ZERO help. THIS IS A SCAM. I tried even opening another ticket and they responded by closing that ticket and asked that I respond to my original ticket.... ARE YOU KIDDING ME??? I HAVE responded MANY MANY times and I just get ignored. THIS IS BS, I HATE DEALING WITH YOU MICROSOFT. Why dont you actually help your customers instead of giving them the run around constantly? Shame on you

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  4. Anonymous
    2023-10-26T23:15:23+00:00

    I've now put in so many tickets it will not let me do any more. It keeps telling me it cannot send. I guess I'll never get my rewards account back. And I use this for gist cards for Amazon and have for YEARS!!!! Grrrrrrrrrr

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  5. Anonymous
    2023-10-27T14:01:22+00:00

    I know right, they ruined it for everyone. :(

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