How can I contact Microsoft Rewards support over the phone?

Yeah I have definitely learned Microsoft don't care and have moved my business onto other stuff as a result.

Just when I feel sorry for myself, I hear a reality from someone like you, and realize there are real people and horrible consequences in Microsoft's do nothing attitude. I'm so sorry to hear this. This is awful.

I need help with redeeming my points. I have submitted many tickets but no one helped me. I am so disappointed with the service.

I can go threw all the steps to redeems. once I select the award and confirm I am not a robot , it provides an error and wants me to fill out microsoft assistance form.

Thanks

Thank you very much. I really do appreciate the kind words. I wish there were more kind people in the world like you don’t ever change and may God bless you.

Wow This is so Wrong This is what my Son got back as a Response:

This is Jill from Microsoft Rewards support, and I am here to assist you with your Service Request 7028969123.

I sincerely apologize for the delayed response as we received a higher volume than what is expected. Rest assured that we are doing our best to diligently work on your case.

I gather that you were unable to sign in to your Rewards account that you had for years. I understand how important it is to have your account working well and be able to redeem your desired reward from the points that you worked hard to earn. Allow me to provide the information that will help in clarifying your concern.

After review, we regret to inform you that your Microsoft Rewards does not conform to the Microsoft Services Agreement governing the Rewards program which you accepted when joining. 

Our research indicates that you or your Microsoft Rewards account has engaged in one or more violations of the Microsoft Services Agreement, which may include, but is not limited to:

·         Maintaining more than six (6) user accounts per household;

·         Opening more than one (1) user account per individual;

·         Residing outside of the regions listed in Microsoft Rewards FAQ

·         Providing inaccurate account information, including your true first and last name, your complete and accurate mailing address, a working phone number and your email address;

·         Using a service intended to confuse your true IP address or your location;

·         Using a bot, cheat code, macro or other automated method to participate in Microsoft Rewards;

As a result, your orders have been cancelled/ your Microsoft Rewards accounts have been closed, any points accumulated in your accounts have been voided, any pending prize orders have been cancelled, and you're disqualified from participating in Microsoft Rewards.

Thank you for contacting Microsoft Rewards support.

Sincerely,

Jill

Next one:

My name is Jessalyn from Microsoft Rewards support. Thank you for reaching us. I hope that you are having an incredible week despite of your concern.

I gather that you are reporting that your account has been suspended. We understand how important this is for you as you invested time and effort earning points for an item. Allow me to provide this information.

Please be advised that we've looked into the circumstances that resulted in cancellation of your account getting closed within our rights under the program's terms of use. Your account was suspended, because your activities abused the terms of the Microsoft Service Agreement by earning points in multiple markets. We made the decision to do so after careful consideration and upon further investigation stand by that decision. We understand that this is not the ideal solution, and we apologize that we are not able to resolve this issue as you would like, however the decision is final and we will be unable to provide further assistance regarding this account or the transactions.

Thank you!

Sincerely,

Jessalyn 

He has Done none of this.