How can I contact Microsoft Rewards support over the phone?

Anonymous
2023-07-18T23:43:17+00:00

The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-12T05:42:59+00:00

    Did a new ticket a couple days ago explaining everything again, the incorrect amounts, images, etc. I just got back a response with the same copy/pasted beginning, then "I see you were given cashback for this order already so I'm closing this ticket now." They literally are not reading anything at all. I don't know if it's incompetence or what at this point. I'm sending daily tickets until they actually take a minute to read the messages I keep sending instead of closing them while ignoring everything.

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  2. Anonymous
    2023-12-12T05:52:04+00:00

    I did that too but when I reached the 100 ticket mark I started doing things like making complaints with the better business bureau and pursuing arbitration. To me it looks like Microsoft actively wants to cause as much ill will as possible on this front for some reason.

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  3. Anonymous
    2023-12-12T09:16:47+00:00

    THis was my reply to my ticket..

    They closed it really ... Then they have  a little blip at the end, did this  resolve your  issue .. LOL

    {Hello, Thank you for using Microsoft products and services, we appreciate your business. This email is to confirm that your support case has been closed, the details of the service request case are as follows:}

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  4. Anonymous
    2023-12-12T13:47:31+00:00

    WHY do I need a new TICKET..... Just FIX the old one #7027096301..... FIX this one first then we will see if I need a new TICKET

    QUESTION: Is the anyone there at all that can check why I CAN NOT REDEEM any of my EARNED POINTS?????

    Bob Barnhill

    12/12/2023

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  5. Anonymous
    2023-12-12T13:48:16+00:00

    JUST FIX THE PROBLEM TODAY! OK

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