How can I contact Microsoft Rewards support over the phone?

Anonymous
2023-07-18T23:43:17+00:00

The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-19T03:53:12+00:00

    Hi Anna!

    Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

    Regarding your query, it would be best to file a support request ticket through this link Rewards Support (bing.com) and fill out the form.

    Thanks again for choosing Microsoft! Hope this helps!

    Greetings,

    RodelioP.

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  2. Anonymous
    2023-07-19T12:23:04+00:00

    Hi Rodelio,

    Thank you for getting back to me. Sending me to the link to create yet another service request is not helpful since if you read my initial message, the service requests go ignored by Microsoft without responses. Please provide me with a phone number where I can reach a person from the Microsoft Rewards support team.

    Thank you,

    Anna

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  3. Anonymous
    2023-07-19T21:50:31+00:00

    Hi Anna T2!

    Thanks for reaching back to us!

    Apologies for the inconvenience and for further assistance I will be moving this thread to the right team for further help.

    Thanks again for choosing Microsoft!

    Regards,

    RodelioP.

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  4. Anonymous
    2023-08-22T16:31:24+00:00

    I have the same problem. I was cheated out of cash and points on an offer. I have submitted EIGHT tickets and other than one unhelpful response to the first one (submitted 6/29 -- ALMOST TWO MONTHS AGO!!!), it has been crickets. How is it possible to have such absolutely horrible customer service, and how do I get this resolved? Thanks.

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  5. Anonymous
    2023-09-14T17:26:26+00:00

    Remember Microsoft Rewards is now a joke...

    the system no longer works..

    my granddaughter when she is over likes to earn points

    that she can redeem for gifts. but do to change that where

    made,, the system no longer allows her to redeem her points.

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