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The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have received emails from support that address my issues. My account is not suspended or in any way incapacitated. My request regarding phone number is to fix an issue in real-time, a support tech in chat to help me walk thru a problem.
It took me about three or four weeks, but they have to verify some information to make sure that it’s really you and not somebody else’s account so that’s why I took so long, but my account does work now and I didn’t lose any points. The only thing I did lose was my streak, this is the only way I know how to get your account reactivated
There is no phone number you need to contact the Better Business Bureau or noon as the BBB file out a complaint against Microsoft and they will get back to you. I just recently got my account back and that’s the only way I know how to get it back.
thank you
Did it take any time after they said it was reinstated for you to be able to get on the account? I filed a complaint with BBB and actually got a response and they said they reactivated about a day ago as of this response but it still says its suspended, just wondering if I just need to do something on my end or just wait a little bit