How can I contact Microsoft Rewards support over the phone?

I am sorry if I did not reply to you, but I just wanted to let everyone know that I am disabled and I haven’t left my house in 12 years, so I have plenty of time to work on this and try to get the problem resolved. I don’t know how far I will get but I will do my best to help everyone out and try to get some answers for us, thank you for all the messages. Please forgive me if I don’t reply or if I have replied to your message twice I totally apologize for that but I am committed to get this done. I wish everybody a happy holiday and a happy new year. Thank you.

I hope you’re right and they do

Yeah Microsoft are causing a lot of issues and handling it poorly. I wonder why they let that department be such a disgrace when it costs them so much good will.

I hope this works out for you. The fact that a person took the initiative to help you is positive. Frankly, I wish everyone here a positive outcome to this awful situation. I had had issues getting gift cards before, but it either cleared itself up and allowed me to get gift cards again, or support would step in and help me get the ability to redeem gift cards again.

This time has merely turned into a never ending dead end.

Oh well. Every few weeks I try to redeem, but nothing has changed.

Something that would help is if they actually told us what's going on. Like in my case I've sent numerous tickets because they won't answer the main one, and the other tickets either ask for the same info that's in the original (showing they didn't read it) or just reference the original's number and say they're closing the new one without giving any info or making any progress. So we keep having to send more tickets, backing up the system I'm sure. But they aren't giving choices. They are creating this problem that they reference (a lot of tickets) by refusing to do something simple.

I hope this works out for you. The fact that a person took the initiative to help you is positive. Frankly, I wish everyone here a positive outcome to this awful situation. I had had issues getting gift cards before, but it either cleared itself up and allowed me to get gift cards again, or support would step in and help me get the ability to redeem gift cards again.

This time has merely turned into a never ending dead end.

Oh well. Every few weeks I try to redeem, but nothing has changed.