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The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
What's even more annoying? I recently figured out I can redeem points for sweepstakes entries but can't redeem points for Amazon Gift Cards. I'm allowed to use points on something worthless, but I can't use them on something with real value. Sounds like bait and switch to me.
This answer is incredibly appreciated. Definitely what I didn't want to hear, but absolutely appreciated none the less. Now that you mentioned it, I was able to buy a sweepstakes opportunity, but hadn't associated the fact I can not get an Amazon Gift Card any longer, but could get that with no stumbling blocks.
Every single thing you mentioned is exactly what has happened to me. I can't believe you answered every issue I'm having, but Microsoft support brought nothing up about any of it. I have been just left to flop around for what will be two months in three days from now. They have told me that my issue is still opened, but the support person I sent screenshots and recordings to never confirmed receipt of my proof about being sent in circles without ever being able to confirm my phone number. Incidentally, I tried my Watch phone number also, but that won't confirm either, so I'm stuck.
I won't go on too much longer, but I'm not new to Rewards. I currently have earned 1,200,000+ points in the last 10-13 years. I have donated $50 in points to charity via Rewards. I'm not looking for something for nothing. I'm just looking for customer support...and answers.
You have helped me understand that I'm not alone. Just you taking a few moments of your time to help me understand, has given me hope that perhaps I'm being helped by support that is trying to solve a real issue that isn't just about me.
how did you get someone to respond?
Hi Anna!
Thanks for reaching Microsoft Community. We're here to help and let's work on this together.
Regarding your query, it would be best to file a support request ticket through this link Rewards Support (bing.com) and fill out the form.
Thanks again for choosing Microsoft! Hope this helps!
Greetings,
RodelioP.
The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?
Hello Microsoft reward support team my Microsoft reward account temporary Restricted problem please recover my
Microsoft reward account and give me my gift card code