How can I contact Microsoft Rewards support over the phone?

Anonymous
2023-07-18T23:43:17+00:00

The automated responses on the support site ask me to create a Service Request, which I have done multiple times over the past 2 months. Yet no one responds to the requests. It feel like the requests go into a black hole. How can I speak to someone on the phone at Microsoft Rewards about an issue?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Anonymous
    2023-12-05T19:27:50+00:00

    Ty I appreciate that. Hopefully someone will get somewhere and give us some answers on how to get this resolved. You have a great day and thank you very much.

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  2. Anonymous
    2023-12-05T18:37:08+00:00

    Sorry to hear about that! Microsoft has let a lot of people down in a pretty disgraceful fashion.

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  3. Anonymous
    2023-12-05T18:04:41+00:00

    Oh my gosh I can’t believe that there is this many problems going on I thought I was the only one that was having problems getting a hold of them but obviously they must be overwhelmed by all of the accounts that got suspended for absolutely no reason they accuse me of being a bot having a second account and searching from a different country which none of this is true I had over 600 day streak and I was working my way to get the 999 day streak so I guess they thought someone wouldn’t be able to do this But see I am disabled and as part of my routine is to check my email and do my Rewards it’s awful funny because if they check my account they would see that my rewards that I did every day was done at different times of each day, and I did not collect All the points I was able to collect because I do not have a cell phone to do searches so I lost out on all of those points because I don’t need a cell phone because I don’t leave my house and the best part is they also took away my receipt rewards I guess they think a bot can scan receipts to you guys absolutely suck you ruined everything that I enjoy doing every single day and ruining my routine and I am lost without my routine so thank you very much for that

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  4. Anonymous
    2023-12-05T15:02:26+00:00

    Same Issues

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  5. Anonymous
    2023-12-04T00:16:59+00:00

    Yeah... I've had the same exact thing keep happening. No responses to original ticket, new tickets just either ask for the same information I submit in the ticket itself or tell me they're closing it because the unanswered one is still open. I've been getting nowhere. I literally spell out everything, too, like:

    Order Number: XYZ

    Date: XYZ

    Amount: XYZ

    Proof: XYZ

    Problem: (explain)

    And then I get hit back with one of two things:

    1. "After investigating, we've found (unanswered for an extended period) ticket #xyz so we are closing this one"

    or

    1. "To help investigate, I need you to please give me the following information: Order Number, Date, Amount, and proof of purchase"

    I respond to #2 and it never gets a response back so I just cycle through making new tickets and have been in an endless loop of either #1 or #2 repeatedly... I really don't know what else to do.

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