Opening emails is not rewarding towards Microsoft Rewards

Anonymous

I'm opening emails and Outlook and it is not being counted or accounted for in the rewards. As for this morning, I've opened up 6 /6 emails and none have been rewarded so it's still 0/ 3.

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Anonymous

2025-06-03T03:01:02+00:00

I wasn't actually satisfied with this. Sorry
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Anonymous

2025-06-03T05:48:56+00:00

Same issue. It's happened twice before and today is the third freaking time. I'm tired of losing all these potential puzzle pieces and 100+ points due to broken email reading streaks. And of course, support is NO help. They tell me I'm in some invisible cool down (There is NOTHING that tells me I'm in one) for something I didn't do. And I swear Microwards support is done by some stupid AI because when you respond to the email about the issue not being fixed, they NEVER respond. Worst customer service I have ever seen. And I've had some nasty experiences.
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Anonymous

2025-06-03T09:15:19+00:00

Not working on June 3rd either
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Anonymous

2025-06-03T11:02:04+00:00

Still.....
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Anonymous

2025-06-03T11:06:54+00:00

Yep, same here—it's ridiculous. Losing streaks, lost points, and zero actual help. The ‘cool down’ excuse just makes it worse. If support won’t respond, what’s even the point of calling it support? This shouldn’t be happening at all.
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