A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Thank you for the awesome advice.
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I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?
* Changed to a discussion
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you for the awesome advice.
UPDATE!! <removed> Microsoft x 2. People should find ways to cause them losses.
Quick recap - Back in November 2023 I purchased a Samsung Galaxy S23 Ultra from Samsung.com because Microsoft had a 10% cashback offer. Subtotal $1,034.99 + $100.91 taxes
This transaction showed up as pending, then disappeared without a trace.
I emailed support and kept adding new tickets every two weeks.
Today 2/29 (well, a week ago)
After getting a bit mean over email, Microsoft emailed me saying they completed my cash back request! Except they didn't.
They gave me $22 and some change. Around 2% cash back. Not 10%
I have screen shots of the offer and confirmation of it being activated. I will be going back to mean emails until I get what I am owed.
<removed> Microsoft. Putrid, vile company.
Did you get the correct amount? I redeemed a 10% cashback offer for mobile devices and was given only 2% for the purchase. I read the fine print.
Same here, except it was Home Depot... I have about 6 emails back and forth and getting nowhere. They refuse to call me and explain why, only that they "regret to inform me" that it was not eligible.
Scam, scam, scam in my experience so far.
Good for you, keep at it... I am now on email 6 from them with the same nonsense...