Is Microsoft Cashback a scam?

Anonymous
2023-10-05T00:45:07+00:00

I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?

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Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-19T20:15:55+00:00

    Same problem.

    Sent email with all supporting document (MS email confirmation to me, my online order, screen shots, etc.). After an initial case # assigned and an MS email to me that MS would look into it, MS no longer responded to multiple inquiries / emails for follow-up. I followed all the rules - signup, use of MS Edge, etc.

    This is not a true scam, it is a legitimate MS offering, but MS is cheating customers then refusing responses to fix the missing $ credits.

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  2. Anonymous
    2023-12-15T19:03:39+00:00

    HOW DO YOU TURN THIS )(#$*&% MS CASHBACK OFF? I DIDN'T ASK FOR IT, I NEVER OPTED IN, THEY ARE BASICALLY SPYING ON ME, THEY SHOULD HAVE NO VISIBILITY INTO MY EBAY TRANSACTIONS. I AM SO SICK OF THIS NONSENSE.

    MS IS NO LONGER A SOFTWARE COMPANY, IT'S A MARKETING COMPANY, THEY CAN SOD OFF

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  3. Anonymous
    2023-12-15T16:46:18+00:00

    I am facing the exact same issue since Oct. It is now Dec and we are still not seeing any transfer. I stopped scanning receipts till they resolve this issue.

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  4. Anonymous
    2023-12-12T06:13:16+00:00

    Chiming in as yet another person having trouble with microsoft cash back. Their support has not responded to me after I provided the order information they requested. I have reported them to the BBB and haven't heard back. I am still nagging their support waiting to get a response.

    To anyone reading this forum considering using microsoft cash back, my advice is DO NOT.

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  5. Anonymous
    2023-12-11T13:40:10+00:00

    Definitely a scam. I've made about 4 thousand dollars in purchases over the last 6 weeks, almost all of them I have the cashback notification. And now about 70% of those purchases don't show as PENDING anymore, just vanished.

    I don't know what kind of **** Microsoft is pulling or what they benefit from other than some ad revenue junk for us having clicked on the stupid button when shopping on those websites, but clearly there is no intention of ever actually getting the cash to the purchasers...

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