Is Microsoft Cashback a scam?

Anonymous
2023-10-05T00:45:07+00:00

I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?

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Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-16T17:26:08+00:00

    I myself am having a horrendous issue with this program as well. I have sent the information to support 5 separate times with no resolution. All I get for a response is a new request for the information from a different representative. I have to start all over again each time with no resolution. My next step is to file a fraud /scam complaint.

    I cannot believe customers are treated this way.

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  2. Anonymous
    2024-04-03T12:05:07+00:00

    Agreed! bought an xbox, provided receipt screen shots (had activated edge cash back) - ZERO CREDIT.

    Same thing on Zenni (this time I even got an email saying credit will be there)

    NOTHING. Emailed them, no response for 1 mo, then finally someone responds. "we're checking into it"

    2 months go by, not a peep.

    another email/opened ticket

    Same response. then emailed back, again "we're looking into it"

    Radio silence.

    Definitely a scam. A shame, since I've been pro-MS otherwise...

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  4. Anonymous
    2024-03-12T19:01:11+00:00

    I've got like 7 or 8 grand worth of things that were eligible between some brick and mortars, the Lego website, and ebay, all still pending from November through January still... Have a ticket open with mIcrosoft, had to send them shots of the purchases, receipts, etc, and still nothing happening...

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  5. Anonymous
    2024-03-12T18:53:27+00:00

    I have had issues with cashback and merchant problems. It seems as though there is something going on regarding "selling a product and activating cashback" through the edge/bing popups. The transactions are easily reversed with zero authority where they state "returned" when an item is not returned and then the payment then disappears. Contacting Microsoft cashback advisors seems to do little to help the situation.

    Maybe it's the merchant being a scam. I had issues with OffSaks5th. Either way, Microsoft should NOT be dealing with scammy businesses. And Microsoft should be trustworthy in their "cashback" offers. It seems they are not.

    I have one cashback pending for 1 more month, but at this time, I am not using the cashback system in my browser for purchases anymore as it's untrustworthy.
    In fact, I'm starting to steer away from their browser due to this issue.

    I'm sure many other people feel the same.

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