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I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?
* Changed to a discussion
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It is very sad that Microsoft is not taking this matter seriously. I do have the same problem multiples times. It will appear as the Microsoft cashback pending then few days later disappear from the account.
If they cannot honor the Microsoft cashback, they should fix this command off the network.
I've had a similar issue when I made a large purchase at Home Depot. The transaction was cancelled on my dashboard which I don't understand as the purchase was not returned!
My issue is the inability to claim the cashback they say I have earned. I have repeatedly deleted and then added back the phone number. I repeatedly get the message that before getting the cashback I have to add a phone number. Honestly, my time spent on this over the last year is not worth the so called cashback I have earned.
I tried to unsubscribe from the emails, but can't find a way to do that either.
What a joke!
Miriam
It always happens around Christmas time when everyone is shopping online. I think Microsoft intentionally breaks Bing Rewards. The company is still receiving rewards and monies from the merchants, but it does not show on your Bing Rebates and if you try to Redeem or Check status Bing Rebates crashes. I haven't been able to access Bing Rebates for the past 3 weeks and I have activated Bing Rebates on about 20 online orders. I should have received over $20 in Bing Rebates but the status showing $2.11 Pending has not changed in 2 months. Bing Rebates is a scam that you cannot disable. Microsoft gets money for your shopping and then keeps it.
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