Is Microsoft Cashback a scam?

Anonymous
2023-10-05T00:45:07+00:00

I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. I would not make that purchase without the cashback, and yes, I contact them via the Microsoft cashback webpage, and no one respond. So it does look like a scam. Any ideas?

* Changed to a discussion

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-03T12:05:07+00:00

    Agreed! bought an xbox, provided receipt screen shots (had activated edge cash back) - ZERO CREDIT.

    Same thing on Zenni (this time I even got an email saying credit will be there)

    NOTHING. Emailed them, no response for 1 mo, then finally someone responds. "we're checking into it"

    2 months go by, not a peep.

    another email/opened ticket

    Same response. then emailed back, again "we're looking into it"

    Radio silence.

    Definitely a scam. A shame, since I've been pro-MS otherwise...

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  2. Anonymous
    2024-04-16T17:26:08+00:00

    I myself am having a horrendous issue with this program as well. I have sent the information to support 5 separate times with no resolution. All I get for a response is a new request for the information from a different representative. I have to start all over again each time with no resolution. My next step is to file a fraud /scam complaint.

    I cannot believe customers are treated this way.

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  3. Anonymous
    2023-12-15T19:03:39+00:00

    HOW DO YOU TURN THIS )(#$*&% MS CASHBACK OFF? I DIDN'T ASK FOR IT, I NEVER OPTED IN, THEY ARE BASICALLY SPYING ON ME, THEY SHOULD HAVE NO VISIBILITY INTO MY EBAY TRANSACTIONS. I AM SO SICK OF THIS NONSENSE.

    MS IS NO LONGER A SOFTWARE COMPANY, IT'S A MARKETING COMPANY, THEY CAN SOD OFF

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  4. Anonymous
    2023-12-12T06:13:16+00:00

    Chiming in as yet another person having trouble with microsoft cash back. Their support has not responded to me after I provided the order information they requested. I have reported them to the BBB and haven't heard back. I am still nagging their support waiting to get a response.

    To anyone reading this forum considering using microsoft cash back, my advice is DO NOT.

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  5. Anonymous
    2023-11-17T22:45:16+00:00

    It always happens around Christmas time when everyone is shopping online. I think Microsoft intentionally breaks Bing Rewards. The company is still receiving rewards and monies from the merchants, but it does not show on your Bing Rebates and if you try to Redeem or Check status Bing Rebates crashes. I haven't been able to access Bing Rebates for the past 3 weeks and I have activated Bing Rebates on about 20 online orders. I should have received over $20 in Bing Rebates but the status showing $2.11 Pending has not changed in 2 months. Bing Rebates is a scam that you cannot disable. Microsoft gets money for your shopping and then keeps it.

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