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I have plenty of points saved up to go and use them in a sweepstakes, but every time I click on a reward to redeem from the redeem page, it just takes me back to the redeem page, like it just reloaded the page instead of taking me to confirm the reward. This happens with every single reward. I just want to redeem my points but for some reason I can't on this account, I've used my brother's account as well to test this and his works fine but mine is bugged for some reason. Is there any way to fix this?
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had this problem to but try to refresh the page a few times becaouse it worked for me
I was able to redeem Yesterday 12/7/23 and redeemed for 5 - $100 Amazon gift cards
But the 5th one was stuck on processing until today. I still had 96,000 points and was able to earn this morning too but just went to redeem and couldnt.
first try it said contact them so I did. ( Probably wont hear back for a while ) but tried again from my computer and it asks to verify I am a human , it verifes but the Confirm Reward button will not load.
I have no clue if there is a yearly amount you can redeem , like someone mentioned early this year, but if that's the case I can be cool with it, but would have been nice to know before hand. Why save up for something big if you cant cash out?
did they say what the yearly amount was?
Hi,
It does that to me too! But when I redeem*, it starts* verifying then says success and then when I confirm it, it doesn't do anything! Every card in Microsoft Rewards that I do, would always FAIL! I think it only works on mobile devices*. So, I saved up so many* points*, FOR NOTHIN! Wonder if* Microsoft would fix the no redeeming problem for everyone? But it's probably going to be at least more than a year of fixing to be officially done or they won't even fix it at all! So, we are kind of in the same path, to be honest.
this is exactly whats happening to me!!