Why won't microsoft rewards let me redeem anything?

Anonymous
2022-12-18T09:12:57+00:00

I have plenty of points saved up to go and use them in a sweepstakes, but every time I click on a reward to redeem from the redeem page, it just takes me back to the redeem page, like it just reloaded the page instead of taking me to confirm the reward. This happens with every single reward. I just want to redeem my points but for some reason I can't on this account, I've used my brother's account as well to test this and his works fine but mine is bugged for some reason. Is there any way to fix this?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-12-18T09:45:51+00:00

    Hi Sean. I'm Greg, here to help you with this.

    It's most likely a server error, some are down for maintenance on weekends. With 1.5 billion users Microsoft is trying to add servers around the world to keep up with it.

    If it doesn't respond by early in the new week, I'd open a case with Microsoft Rewards here:

    https://support.microsoft.com/en-us/supportrequ...

    I hope it helps.

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  2. Anonymous
    2023-01-24T18:04:25+00:00

    i am in the same boat, came to this form for answers. Anyone know how i can fix it, its tuesday and i wanna redeem a reward!

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  3. Anonymous
    2023-02-05T04:50:54+00:00

    I haven't heard back yet. Opened 2 tickets and the only response I've received was they are experiencing high volume, so please refrain from opening up another ticket. Hasn't worked for me since January 17, 2023. You crooks will let me buy something but God forbid I try to use my reward points I earned for free stuff......

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  4. Anonymous
    2023-02-05T11:19:17+00:00

    i have contacted microsoft about 5 times and they have done nothing

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    5 people found this answer helpful.
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  5. Anonymous
    2023-03-13T20:47:50+00:00

    I'm trying to redeem my robux gift card but it keeps relaoding the page and it's really annoying please fix this

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    10+ people found this answer helpful.
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