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I have plenty of points saved up to go and use them in a sweepstakes, but every time I click on a reward to redeem from the redeem page, it just takes me back to the redeem page, like it just reloaded the page instead of taking me to confirm the reward. This happens with every single reward. I just want to redeem my points but for some reason I can't on this account, I've used my brother's account as well to test this and his works fine but mine is bugged for some reason. Is there any way to fix this?
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am absolutely having the same issue. I've made three support tickets and haven't gotten a response at all, either. It's been going on for at least a week now.
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Same here. No replies from support either.
I've been having the EXACT same problem for days. It seems to feel like we have some sort of hidden lock on our accounts which now prevents us from redeeming points. I want to redeem an Amazon card (which I have done at last 2 or 3 times in the past) and just cannot stop getting a white screen with:
"There’s an issue with your account or order
Please contact Microsoft Rewards customer support for assistance."
I've opened two tickets for help with no reply at all...
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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