There’s an issue with your account or order

Anonymous
2023-04-26T16:35:09+00:00

Very disappointed with Microsoft rewards, I have enough points to redeem for a gift card and it says

There’s an issue with your account or order Please contact Microsoft Rewards customer support for assistance.

I contacted customer support over 3 weeks ago and haven’t received a reply even though it says you will get a response within 24 hours. Please can someone sort this out, I have redeemed in the past and has no issues but now I can’t redeem anything which isn’t fair on me.

Thank you

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-16T17:55:07+00:00

    Very disappointed with Microsoft rewards, I have enough points to redeem for a gift card and it says

    There’s an issue with your account or order Please contact Microsoft Rewards customer support for assistance.

    I contacted customer support over 3 weeks ago and haven’t received a reply even though it says you will get a response within 24 hours. Please can someone sort this out, I have redeemed in the past and has no issues but now I can’t redeem anything which isn’t fair on me.

    Thank you

    Yes, this problem has happened to me when robux digital codes on microsoft rewards came back on (16th June).

    When I try to redeem reward, it says the same thing about the account or order problem.

    Hope Microsoft fixes this as soon as possible.

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  2. Anonymous
    2023-06-17T08:47:54+00:00

    I'm having the same issue, since a month. still no solution!

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  3. Anonymous
    2023-06-17T10:13:34+00:00

    It has been months now. :-(

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  4. Anonymous
    2023-06-18T00:19:54+00:00

    There’s an issue with your account or order

    Please contact Microsoft Rewards customer support for assistance.

    Sent 5/13/2023 $18 Amazon.com Gift Card<br><br>That's the last time it worked... it now won't let me take out 8 measely dollars

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  5. Anonymous
    2023-06-18T08:33:23+00:00

    yeah I strongly agree

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