There’s an issue with your account or order

Anonymous
2023-04-26T16:35:09+00:00

Very disappointed with Microsoft rewards, I have enough points to redeem for a gift card and it says

There’s an issue with your account or order Please contact Microsoft Rewards customer support for assistance.

I contacted customer support over 3 weeks ago and haven’t received a reply even though it says you will get a response within 24 hours. Please can someone sort this out, I have redeemed in the past and has no issues but now I can’t redeem anything which isn’t fair on me.

Thank you

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-08T03:27:17+00:00

    They also deleted the 200 robux gift card also, now i have to grind for the 400 and the virtual gift card.

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  2. Anonymous
    2023-07-06T17:16:16+00:00

    ISSUE HAS BEEN FIXED!

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  3. Anonymous
    2023-07-05T20:32:25+00:00

    They're never gonna give compensation but in a hypothetical scenario I would be asking for the same amount of points I had, 16k, so I could redeem them and never use bing rewards again.

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  4. Anonymous
    2023-07-05T18:22:03+00:00

    I highly doubt they'd give any type of compensation but I'd be fine with anything lool

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  5. Anonymous
    2023-07-05T17:00:13+00:00

    Probably 50,000.

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