There’s an issue with your account or order

Anonymous
2023-04-26T16:35:09+00:00

Very disappointed with Microsoft rewards, I have enough points to redeem for a gift card and it says

There’s an issue with your account or order Please contact Microsoft Rewards customer support for assistance.

I contacted customer support over 3 weeks ago and haven’t received a reply even though it says you will get a response within 24 hours. Please can someone sort this out, I have redeemed in the past and has no issues but now I can’t redeem anything which isn’t fair on me.

Thank you

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-21T08:21:28+00:00

    no I never did am in the same situation as you guys am not a Microsoft employee so I can’t help I ca only try working with you guys to solve it

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  2. Anonymous
    2023-06-21T03:12:47+00:00

    Im still encountering this error whenever i try to redeem something, this happened after i unlocked my microsoft account

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  4. Anonymous
    2023-06-20T18:38:08+00:00

    Did you ever get this working again?

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  5. Anonymous
    2023-06-20T14:41:54+00:00

    Thank you, hopefully they will get more gift cards

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