I can't add a phone number to my microsoft account on microsoft rewards.

Anonymous
2023-08-05T17:30:07+00:00

I clicked "add phone number" on manage how to sign in with microsoft. I then added my phone number and recieved no text. I resent the code and yet recieved no text. I restarted my phone, reset the wifi and looked at other articles with people having this problem. Nothing helped. Please don't send me the microsoft help page on this issue because that hasn't fixed the problem.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-31T14:09:35+00:00

    I have this exact same problem. They give you the steps and close the support case before you have the chance to test it and tell them it doesn’t work.

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  2. Anonymous
    2024-01-31T14:23:56+00:00

    I tried this and I do need a phone.

    I select the reward, click Redeem, Confirm, asking for phone verification with QR code, which takes me to add a phone number to my Microsoft account, go through all those steps, “You can not add this phone number as an alias”.

    I’m “earning” all these points and I can’t do **** with them because Microsoft doesn’t like my phone number.

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  3. Anonymous
    2024-02-05T18:53:02+00:00

    I have exactly the same problem. Thank you for detailing it. Much better than what I would have said.

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  4. Anonymous
    2024-02-06T01:41:45+00:00

    it show something went wrong

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  5. Anonymous
    2024-02-07T14:39:40+00:00

    It is February 2024 and I am facing same problem for more than a month. The steps you mentioned are not helpful

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