I can't add a phone number to my microsoft account on microsoft rewards.

Anonymous
2023-08-05T17:30:07+00:00

I clicked "add phone number" on manage how to sign in with microsoft. I then added my phone number and recieved no text. I resent the code and yet recieved no text. I restarted my phone, reset the wifi and looked at other articles with people having this problem. Nothing helped. Please don't send me the microsoft help page on this issue because that hasn't fixed the problem.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-09-30T02:25:28+00:00

    I have the same issue, I am able to get a code and type it in. However when I confirm it, it tells me that the service is temporarily unavailable. Definitely a Microsoft issue NOT a User issue. Probably an issue with their Authentication Servers. My phone isn't listed as an alias but I use my phone to login to everything.

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  3. Anonymous
    2023-09-22T18:32:26+00:00

    Sorry, David. Welcome to the club of not getting a resolution for this problem.

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  4. Anonymous
    2023-09-22T17:29:36+00:00

    This should be an easy process. In trying to claim a reward I hit a wall because there was an error stating that you did not have a phone number to send me a code. In fact you do have the number because I have received similar codes from microsoft dozens of times before. So I went through the above process to add the number again and received the error that the cell number I was trying to enter is already therein the system. Hence Catch 22. Please could you look at this for me please. Thanks

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  5. Anonymous
    2023-09-10T19:57:14+00:00

    To all the people having issues with the thing of adding the phone number when redeem the rewards and not receiving the code...i was the same case, as a random thought I tried the bing app on the playstore on my phone and tried redeeming the reward directly from there, it asked for my phone number there and boom.

    I instantly recieved the code.

    Try it as a last method.

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