I can't add a phone number to my microsoft account on microsoft rewards.

Anonymous
2023-08-05T17:30:07+00:00

I clicked "add phone number" on manage how to sign in with microsoft. I then added my phone number and recieved no text. I resent the code and yet recieved no text. I restarted my phone, reset the wifi and looked at other articles with people having this problem. Nothing helped. Please don't send me the microsoft help page on this issue because that hasn't fixed the problem.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-11T14:01:17+00:00

    Hello, I cannot add a phone number to my microsoft account. I am trying to redeem some of my rewards points but it goes through a phone verification step. but it will not allow me to add my phone number, It says "This alias cannot be added to your account, choose a different alias". Please help.

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  3. Anonymous
    2023-12-10T12:26:24+00:00

    Hello everyone, I hope you are all doing well.

    I was about to lose hope, as at first it says I can't add this phone number as alias, then I remembered I used the very same number to other account, so I removed it. When I try to attempt again, it says Try another method, I waited couple of hours cause maybe I made a spam, but still the very the same problem occur. I am using laptop by the way. So I found solution guys!!!!

    Download Bing App in your mobile phone then add the phone number there, it works perfectly fine on my end! I am so happy! I hope you guys will find this helpful!

    Have a great day!!!

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  4. Anonymous
    2023-12-07T21:02:10+00:00

    The problem here is people that have had their number for years are not going to go change it, just for Microsoft because they can't let us re-use the one that accidentally got removed by the user. It is Microsoft's stupid policy is the problem. Let us have the chance to put the number back into the account. It is the stupid policies that messes everything up.

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  5. Anonymous
    2023-12-05T05:15:22+00:00

    If you are facing the issue "This alias cannot be added ...." check if that particular mobile number / email is linked with another microsoft account or not. I was facing the same issue and found out that my mobile number got linked to my brother's account. After I removed my mobile number from that account, it successfully got linked to mine in just 2 steps. If you don't remember any other account, try logging in into microsoft account using mobile number (if your mobile number is linked to some other account, it will ask for password otherwise it would tell you that this mobile number is not linked to any other account).

    Hope it helps!!

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