This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I clicked "add phone number" on manage how to sign in with microsoft. I then added my phone number and recieved no text. I resent the code and yet recieved no text. I restarted my phone, reset the wifi and looked at other articles with people having this problem. Nothing helped. Please don't send me the microsoft help page on this issue because that hasn't fixed the problem.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
I have this problem too I want to redeem robux for my friend but I can't because Microsoft doesn't support sint maarten phone numbers they need to fix all of this
Recently change cellphone needed new sim/plan and got a new number removed my old number from my microsoft account and rewards, then added my new number and now I get this message when trying to add phone number to redeem rewards. It's already added to my microsoft account but rewards doesn't recognize that I have tried removing it and going through redeem reward and adding but its same message. this alias cannot be added to your account. Choose a different alias. microsoft rewards. The only way I have of redeeming rewards now is through the bing app on my phone. Clearly your rewards requesting a phone number is not in sync with actual security options on account otherwise it would detect my phone number. You can't expect someone to have same cellphone their entire lifetime using microsoft rewards.
Why is advanced security options not in sync with your info tab? One has my number and can add it no problem the other can't add...Even if I remove it from advanced security options and then trying adding in your info tab first don't work.![Image](https://learn-attachment.microsoft.com/api/attachments/042762ee-6797-4ae4-b6b0-d5f55efe1c56?platform=QnA
I agree with this. I have the same issue I try to redeem my reward points and I can't redeem for an Amazon gift card. I accidentally removed my phone number and now I cannot add my phone number at all so I can't redeem for the Amazon Gift Card. What a rip off! You do all the things you need to do to earn reward points so you can redeem for a gift card and no matter how you try to resolve the lack of a phone number you cannot add a phone number. You keep getting either invalid phone number or use another verification and yet you have to use your phone number but you can't enter your phone number.
So frustrating. I guess I should just give up and realize I will never be able to redeem the points I earned for a gift card or any other reward other than a Microsoft based reward.