I can't add a phone number to my microsoft account on microsoft rewards.

Anonymous
2023-08-05T17:30:07+00:00

I clicked "add phone number" on manage how to sign in with microsoft. I then added my phone number and recieved no text. I resent the code and yet recieved no text. I restarted my phone, reset the wifi and looked at other articles with people having this problem. Nothing helped. Please don't send me the microsoft help page on this issue because that hasn't fixed the problem.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  5. Anonymous
    2023-08-31T10:20:39+00:00

    Hi Laiba

    • In the text-message app on your phone, look for a "junk" or "spam" folder and check it's not gone in there

    • If you have a "dual-SIM" phone, make sure you're looking on the correct SIM

    • If you've moved from an iPhone to an Android, see: https://selfsolve.apple.com/deregister-imessage 

    • If you have a divert set on your phone, cancel it so you get texts and calls on your current one

    If none of that helps, contact the network your phone uses and ask if they are blocking the codes

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