How come i'm not earning any Bing Reward points for my searches, yet i can earn the bonus points of the day?

Anonymous
2013-09-15T07:51:29+00:00

This has been going on for 3 days now, i type multiple searches into the search box and the page just refreshes and i get no points for it. If i click on the bonus points of the day, they work and i get about 1 point for the last 3 days, help.

Bing | Get started | Search tips and techniques

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-10-04T21:13:05+00:00

Hi, IamDTS,

(Moderator Edit:  Please note that Bing Rewards is now known as Microsoft Rewards. Read the newMicrosoft Rewards FAQ.  If links do not work in older threads, please search for threads beginning in late 2016 or newer. Thank you.)

Click your Rewards credit counter to see current available offers to earn credits. Your Rewards credit counter may also have stopped counting if you've reached your credit earning maximum (if applicable), or if your browser is in InPrivate mode in Internet Explorer or an equivalent mode in other browsers where the browser doesn’t collect information. If you are signed into bing.com, another reason your credit counter may no longer be counting is it may have been turned off. Click on the Rewards fly-out in the top right of the screen and click “Turn on”.

There are two reasons your Rewards credit counting may not be showing up:

  • You have recently cleared your cookies. Please sign in to Bing using your Microsoft account that you used to sign up for Bing Rewards. Your Rewards credit counter should re-appear.
  • You are using Internet Explorer 7 or higher and you currently have the Bing Bar installed on your browser. If you would like to participate in Bing Rewards through the web on Bing, you must uninstall or disable the Bing Bar.

Sign in to Bing with the either the Microsoft account or Facebook ID that you used to sign up for Rewards to see your credit balance and new offers to earn credits. If you are still having trouble submit your question to our Customer Supportteam.

If in doubt, sign out of Bing then log back in with the correct Microsoft account or Facebook ID that you used to sign up for Bing Rewards. If the credits still don’t look right to you, please contact Customer Support.

Microsoft Rewards FAQ

Was this answer helpful?

60+ people found this answer helpful.
0 comments

53 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2016-12-18T05:03:55+00:00

    I did not get credited for searches for December 17 either. And that is for doing searches on both my mobile phone and my PC. What's odd is it credited me ten points on my PC for one search, then it went back down ten points. So I think something is seriously wrong with the website. I highly doubt it is anything on my end, especially because I've never ran into this problem before, and again, I am having the same problem on both my phone and PC.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-12-18T02:49:59+00:00

    Same thing here no points accumulating on 12/17/2016

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-12-18T01:53:14+00:00

    It doesn't make me feel any better that this doesn't work either. Bing Rewards Support Team This just redirects you to a site that says, 

    Sorry, the page you requested is not available.

    Not good at all.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-12-18T00:47:48+00:00

    I've had the same problem ,Have not earned for past 2 days, Thanks

    Was this answer helpful?

    0 comments