How come i'm not earning any Bing Reward points for my searches, yet i can earn the bonus points of the day?

Anonymous
2013-09-15T07:51:29+00:00

This has been going on for 3 days now, i type multiple searches into the search box and the page just refreshes and i get no points for it. If i click on the bonus points of the day, they work and i get about 1 point for the last 3 days, help.

Bing | Get started | Search tips and techniques

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Anonymous
2013-10-04T21:13:05+00:00

Hi, IamDTS,

(Moderator Edit:  Please note that Bing Rewards is now known as Microsoft Rewards. Read the newMicrosoft Rewards FAQ.  If links do not work in older threads, please search for threads beginning in late 2016 or newer. Thank you.)

Click your Rewards credit counter to see current available offers to earn credits. Your Rewards credit counter may also have stopped counting if you've reached your credit earning maximum (if applicable), or if your browser is in InPrivate mode in Internet Explorer or an equivalent mode in other browsers where the browser doesn’t collect information. If you are signed into bing.com, another reason your credit counter may no longer be counting is it may have been turned off. Click on the Rewards fly-out in the top right of the screen and click “Turn on”.

There are two reasons your Rewards credit counting may not be showing up:

  • You have recently cleared your cookies. Please sign in to Bing using your Microsoft account that you used to sign up for Bing Rewards. Your Rewards credit counter should re-appear.
  • You are using Internet Explorer 7 or higher and you currently have the Bing Bar installed on your browser. If you would like to participate in Bing Rewards through the web on Bing, you must uninstall or disable the Bing Bar.

Sign in to Bing with the either the Microsoft account or Facebook ID that you used to sign up for Rewards to see your credit balance and new offers to earn credits. If you are still having trouble submit your question to our Customer Supportteam.

If in doubt, sign out of Bing then log back in with the correct Microsoft account or Facebook ID that you used to sign up for Bing Rewards. If the credits still don’t look right to you, please contact Customer Support.

Microsoft Rewards FAQ

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  1. Anonymous
    2016-12-18T14:58:14+00:00

    I've signed out and back in several times, and nothing is working. Not getting points for Daily Searches or Rewards. And it worked fine yesterday.

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  2. Anonymous
    2016-12-18T14:21:17+00:00

    I did not get credited for searches for December 17 either. And that is for doing searches on both my mobile phone and my PC. What's odd is it credited me ten points on my PC for one search, then it went back down ten points. So I think something is seriously wrong with the website. I highly doubt it is anything on my end, especially because I've never ran into this problem before, and again, I am having the same problem on both my phone and PC.

    This makes me feel better. Must be a Bing issue. Same exact thing happening to me too.

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  3. Anonymous
    2016-12-18T14:15:04+00:00

    Yesterday on 2 of my accounts this happened. One using Edge and one using Chrome. The logging in/out didn't help and so now I have lost 620 points on this account.

    starting yesterday the Microsoft Rewards via Bing stopped tracking/working properly. Yesterday I got the 30 points for the links from the rewards menu and only could get 30 points for all the search. Today I am able to get 10 points from the 30 from the menu and 0 for my searches. What's going on? (I've been prevented from 620 points now)

    Hoping this can get resolved.

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  4. Anonymous
    2016-12-18T14:12:58+00:00

    Same here - no points for searches or daily bonus.  We've (myself, wife, 3 grandkids) tried Edge, Internet Explorer and Chrome.

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