How come i'm not earning any Bing Reward points for my searches, yet i can earn the bonus points of the day?

Anonymous
2013-09-15T07:51:29+00:00

This has been going on for 3 days now, i type multiple searches into the search box and the page just refreshes and i get no points for it. If i click on the bonus points of the day, they work and i get about 1 point for the last 3 days, help.

Bing | Get started | Search tips and techniques

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Anonymous
2013-10-04T21:13:05+00:00

Hi, IamDTS,

(Moderator Edit:  Please note that Bing Rewards is now known as Microsoft Rewards. Read the newMicrosoft Rewards FAQ.  If links do not work in older threads, please search for threads beginning in late 2016 or newer. Thank you.)

Click your Rewards credit counter to see current available offers to earn credits. Your Rewards credit counter may also have stopped counting if you've reached your credit earning maximum (if applicable), or if your browser is in InPrivate mode in Internet Explorer or an equivalent mode in other browsers where the browser doesn’t collect information. If you are signed into bing.com, another reason your credit counter may no longer be counting is it may have been turned off. Click on the Rewards fly-out in the top right of the screen and click “Turn on”.

There are two reasons your Rewards credit counting may not be showing up:

  • You have recently cleared your cookies. Please sign in to Bing using your Microsoft account that you used to sign up for Bing Rewards. Your Rewards credit counter should re-appear.
  • You are using Internet Explorer 7 or higher and you currently have the Bing Bar installed on your browser. If you would like to participate in Bing Rewards through the web on Bing, you must uninstall or disable the Bing Bar.

Sign in to Bing with the either the Microsoft account or Facebook ID that you used to sign up for Rewards to see your credit balance and new offers to earn credits. If you are still having trouble submit your question to our Customer Supportteam.

If in doubt, sign out of Bing then log back in with the correct Microsoft account or Facebook ID that you used to sign up for Bing Rewards. If the credits still don’t look right to you, please contact Customer Support.

Microsoft Rewards FAQ

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  1. Anonymous
    2016-12-18T16:09:35+00:00

    I know for sure it's on their end not yours don't let them tell you it's your computer's fault that is bull crap, and they know it. I Just found out my mobile counter isn't working either now. I got the credits yesterday for mobile search just not pc search. This sucks I think they should give us all credits worth a $5 gift card for this screw up. :D

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  2. Anonymous
    2016-12-18T16:05:36+00:00

    Not working still ... got into infinite loop trying the "talk to a person"......

    Logged out

    rebooted

    cleared cache

    NADA.

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  3. Anonymous
    2016-12-18T15:10:26+00:00

    I am having this issue as well. I tried several times to get the bonus points and even logged out and back in. Nothing worked.

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  4. Anonymous
    2016-12-18T14:58:14+00:00

    I've signed out and back in several times, and nothing is working. Not getting points for Daily Searches or Rewards. And it worked fine yesterday.

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