I have access to the new Bing but cannot use the chat function in Bing on Edge

Anonymous
2023-03-07T16:23:22+00:00

I joined the waitlist about 10 days ago and got access a few days ago. However, when I attempt to use Bing chat in Edge, it always pops up a screen and tells me that "Chat mode is only available when you have access to the new Bing." I have signed in with the account to which the access has been granted. How do I resolve the issue?

Bing | Get started | Search tips and techniques

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

77 answers

Sort by: Newest
  1. Anonymous
    2023-03-07T17:26:34+00:00

    Yes, I have tried clearing the cache and cookies and the problem persists.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-03-07T17:18:29+00:00

    Hello! My name is Nazia.

    Did you try to fix this by clearing the cache and cookies of your Edge?

    Check if the problem is still visible by using Edge InPrivate window.

    Regards,

    Nazia

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments