I have access to the new Bing but cannot use the chat function in Bing on Edge

Anonymous
2023-03-07T16:23:22+00:00

I joined the waitlist about 10 days ago and got access a few days ago. However, when I attempt to use Bing chat in Edge, it always pops up a screen and tells me that "Chat mode is only available when you have access to the new Bing." I have signed in with the account to which the access has been granted. How do I resolve the issue?

Bing | Get started | Search tips and techniques

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

77 answers

Sort by: Newest
  1. Anonymous
    2023-03-24T12:53:12+00:00

    Signing out and in again seemed to fix this for me!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-03-22T20:52:19+00:00

    I cannot access Bing chat either. It should be very easy for users to access this AI. What is the problem?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-03-20T11:33:26+00:00

    yes, i have the same issue now. i press chat and it shows pop-up window. but i can't use the chat

    Was this answer helpful?

    50+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-03-17T07:52:16+00:00

    is the problem solved ?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-03-15T03:54:57+00:00

    You can use the Bing chat on your phone

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments