I have access to the new Bing but cannot use the chat function in Bing on Edge

Anonymous
2023-03-07T16:23:22+00:00

I joined the waitlist about 10 days ago and got access a few days ago. However, when I attempt to use Bing chat in Edge, it always pops up a screen and tells me that "Chat mode is only available when you have access to the new Bing." I have signed in with the account to which the access has been granted. How do I resolve the issue?

Bing | Get started | Search tips and techniques

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  1. Anonymous
    2023-12-01T01:07:41+00:00

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  2. Anonymous
    2023-08-17T21:32:37+00:00

    EXPLAIN STEP BY STEP

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  3. Anonymous
    2023-08-08T10:15:28+00:00

    hi, I hope this answers your question, have you updated edge to the latest version? this should fix it, being a person who had this issue.

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  4. Anonymous
    2023-07-24T05:52:45+00:00

    I think you can't access the AI chat because your computer/laptop is set to strict mode. I would recommend to check your settings and refresh the app to see if it works because I have the same problem.

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  5. Anonymous
    2023-06-19T04:44:26+00:00

    Ensure:

    1. DOB on your Microsoft Account is incorrect.
    2. You are in an unsupported area like HK/China.

    Thankfully , after signing out from the incorrect account, problem is solved.

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