This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I joined the waitlist about 10 days ago and got access a few days ago. However, when I attempt to use Bing chat in Edge, it always pops up a screen and tells me that "Chat mode is only available when you have access to the new Bing." I have signed in with the account to which the access has been granted. How do I resolve the issue?
Strategies and methods for refining search queries to obtain more accurate and relevant results.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey! I have access the new Bing but I have faced Same problem. Could you please suggest me what to do, it would be really helpful for me .. Thank you!
Sakib .
Ensure:
that's microsoft. check community posts. some bugs for all products/services last for years when ms is not interested in fixing them. if it's impacting only a few people, forget about it, it will be ignored.
edit: i tried support. twice. well, the form doesn't even have bing as an option for products or services. and the support people insisted it's a windows issue so i gave up.
👎
Signing out and in again seemed to fix this for me!
I cannot access Bing chat either. It should be very easy for users to access this AI. What is the problem?