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So I'm just trying to complete my daily rewards, and I get this message. I use a VPN so I don't know if that's the problem, but I need to use a VPN because Czechia gets literally 1 daily reward A MONTH!!! And the message also sometimes pops up when I'm not using a VPN. So can someone help me get rid of the message? If not, then at least add daily rewards for Czechia daily and not monthly.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
What was your support options when you emailed and what did you say? They keep telling me it's vpn proxy or I'm travelling and redeeming things outside my region which is incorrect. I'm in the uk.
What did you email and say?
I searched until I found a support email. Sorry I don't have it at the moment to share. I always told them, in every email that I'm not using VPNs, and that it had been 4+ months since I had travelled. I'm from the US, and I got nailed for opening my account in Belgum. Just opening it... I just logged in and looked at it, nothing more while traveling. I never used bing or anything related to it beyond the one instance that on that trip. Best of luck. I really do wish they'd make it more clear. And just stop those from accessing your precious BING, when in another account, instead of letting it happen, and then lock people out of their accounts and earnings.
If you're able to please provide a support email as all I have is the support tickets from rewards and they do not help at all.
I've had this issue now for 6 weeks with no resolution
how is this article supposed to help?? I’m having the same problems and i just wanted to redeem today, now i can’t, and the reason behind it is that Oops message
Looks like you are on the go! For now, you'll continue to see the Rewards experience for the United States. If you continue to earn points from Egypt, then you will see the Rewards experience for Egypt in the future.