Why am I getting "Oops! Looks like you're on the go" in Microsoft Rewards?

Reported
Anonymous
2023-05-08T07:40:18+00:00

So I'm just trying to complete my daily rewards, and I get this message. I use a VPN so I don't know if that's the problem, but I need to use a VPN because Czechia gets literally 1 daily reward A MONTH!!! And the message also sometimes pops up when I'm not using a VPN. So can someone help me get rid of the message? If not, then at least add daily rewards for Czechia daily and not monthly.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

176 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-08-13T12:31:12+00:00

    I have had this oops error now for a month and they refuse to help. Also on Saturday I logged on and it stole 1000 points from my balance as a 'redemption' for 'oops looks you're on the go' I told them and sent screenshots as its obviously a bug and they said they can't help me, compensate me or refund me.

    I really wish I could call someone senior to sort this issue out.

    0 comments
  2. Anonymous
    2024-08-13T16:59:36+00:00

    I have contacted Microsoft 365 live chat and although they explained they were not trained to support Bing and Rewards they advised to contact the below support emails:

    ******@e.microsoft.com

    ******@rewardmail.microsoftrewards.com - This returned undeliverable

    ******@email.microsoftrewards.com

    ******@orders1.bingrewards.com

    But I guess all we can do is contact them and make them notice us.

    Other ways are using social media like using "X" with the handle @MicrosoftHelps maybe we can get them to notice us using social media..

    0 comments
  3. Anonymous
    2024-08-13T18:00:56+00:00

    I have contacted Microsoft help even in direct messages on twitter. They tell you they can't help and to go back to raising another ticket. If you raise another ticket the rewards close it because it's a duplication. They don't really want to help you and I'm convinced it's all bots because they dismiss any sense of responsibility or duty of care to their customers. Having an issue for over a month with a company the size of microsoft is disgraceful. There's no reason why this couldn't be resolved over the phone.

    0 comments
  4. Anonymous
    2024-08-13T18:29:29+00:00

    doesn't matter I sorted it its because i was using google chrome and not Bing to sign in and it didn't recognise me no idea why but that's what happened

    0 comments
  5. Anonymous
    2024-08-13T18:58:13+00:00

    Does this work on a desktop PC?

    0 comments