Why am I getting "Oops! Looks like you're on the go" in Microsoft Rewards?

Reported
Anonymous
2023-05-08T07:40:18+00:00

So I'm just trying to complete my daily rewards, and I get this message. I use a VPN so I don't know if that's the problem, but I need to use a VPN because Czechia gets literally 1 daily reward A MONTH!!! And the message also sometimes pops up when I'm not using a VPN. So can someone help me get rid of the message? If not, then at least add daily rewards for Czechia daily and not monthly.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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176 answers

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  1. Anonymous
    2023-06-29T01:34:14+00:00

    Location must be turned on all devices so that it continues to work correctly. My phone was not, and for some reason, Microsoft thought I was in Canada instead of the US. Microsoft then turned off my rewards until I corrected the issue. They did not bother to tell me that. They only told me to turn off my VPN, which I did not have running on my devices. I hope this helps someone.

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  2. Anonymous
    2023-06-29T18:01:32+00:00

    Hi Jen,

    I also encountered this message even when I'm in Canada, I don't use VPN and only click on the offers in the reward site.

    It seems I'm not alone and you guys have issues that needs to be fixed.

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  3. Anonymous
    2023-06-30T14:14:33+00:00

    me this problem in UA have but me need vpn for get robux but me need on this 2 weeks and me very not happy try solve my problem and ): very not happy

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  4. Anonymous
    2023-06-30T15:49:24+00:00

    Lol MS can lick the crust from under my taint. Good luck guys. You won’t hear anything from them. Carry on with your lives.

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  5. Anonymous
    2023-06-30T18:35:58+00:00

    I checked my phones and PCs to confirm location services were turned on but still no luck after ~2 days.

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