Why am I getting "Oops! Looks like you're on the go" in Microsoft Rewards?

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Anonymous
2023-05-08T07:40:18+00:00

So I'm just trying to complete my daily rewards, and I get this message. I use a VPN so I don't know if that's the problem, but I need to use a VPN because Czechia gets literally 1 daily reward A MONTH!!! And the message also sometimes pops up when I'm not using a VPN. So can someone help me get rid of the message? If not, then at least add daily rewards for Czechia daily and not monthly.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-24T18:33:10+00:00

    im getting exactly the same problem, i don't know what's going on here my ,Microsoft rewards have been using the same computer for over 20 years the only thing i have changed is my mobile but the number is the same, i registered for Microsoft rewards on my computer so as far as i am concerned nothing has changed at my end, so its Microsoft rewards that's at fault as my computer has never travelled abroad

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  2. Anonymous
    2023-07-24T14:16:01+00:00

    I am getting the exact same error even though no VPN services are enabled. It started on my Xbox SX this morning and after I noticed the error I started to check on several other devices in my home. Each one of them generates the same error even though none of them is currently connected to a VPN service. I suspect there's a glitch on the server side, but I need confirmation from Microsoft itself because all devices are a affected by this error including Edge on Linux (I utilize Windows and Linux, both have this problem).

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  3. Anonymous
    2023-07-12T10:23:44+00:00

    Its been more than month and i haven't got anything yet..

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  4. Anonymous
    2023-07-12T10:05:15+00:00

    not using vpn ,not on the go ,and you are not solving the problem ,only insinuating its my fault ,and it isnt

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  5. Anonymous
    2023-07-12T08:44:32+00:00

    It has now been two weeks since I reopened my support ticket, which was summarily closed with a form response by someone who had not actually read it.

    I have received no response. I still cannot redeem reward points.

    Terrible customer service, Microsoft. Definitely rethinking my plans to upgrade my Xbox One to a Series X - and when my Game Pass Ultimate comes up for renewal, I may rethink that too.

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