Why Does Microsoft Rewards Have So Many Issues, And Why Does It Keep Getting Worse With More Bugs And Gltiches In The System?

I have been having problems with Microsoft Rewards as well. Recently I tried to redeem my Microsoft rewards point and was sent a text on my cell phone to enter a particular code. While trying to enter the code the program crashed and I was not able enter the code. so I redid the process and was sent a new text message that I was then able to enter the code and redeem the reward points. However, shortly thereafter My rewards account is somehow suspended which makes no sense as I have not violated any terms or conditions nor have I supplied any false information to Microsoft. I am wondering if my account was hacked somehow.

I attempted to contact Microsoft Rewards support and have not received any response from them. I would like to be able to speak with someone at Microsoft Rewards and find out what the problem is. I have had a Microsoft Rewards account for more than five years without any issues. Now, out of the blue, there seems to be some sort of problem which I do not understand.

Any assistance would be greatly appreciated.

Hi Everyone,

After 4 complaints and requests for the dev team to look at this mission, I have FINALLY just seen a change in the mission, and it has successfully unlocked and given the 10 points.

Enter the search 'health related topics' (without the quotation marks) and the mission will register as completed.

Hope this helps!

L

Hello Microsoft!

I've been losing so much trust with Microsoft Rewards. There is a specific issue I'm having and I detailed it as much as I could using the support form: https://rewards.bing.com/support and when they responded to me, they were confused about the issue as well. They said they looked into it, but they haven't gotten back with me. I always lose a streak because the suport team can't help. And when they've helped (when they were good in the past), they've restored my streak from their website bugs, however, when it happens because of a bug again, they refuse to restore it, even though they know it's not my fault that their system glitched out. They didn't give me any free points for compensation, and now they're just getting worse. I'm starting to think if they actually really care, because honestly, they have a weird way of showing it.

I truly believe they aren't doing the best that they can. There needs to be some order in this, to ensure that the bugs I'm currently experiencing don't happen to me or anyone else ever again. This program has been around for years and it was so much better back then than it is now. I understand that some bugs may be confusing, but it's THEIR site at the same time, so it's THEIR job to know what goes wrong, immediately find the issue and fix it, ensuring that it isn't likely to happen again. This is exactly what they're NOT doing.

If you can give me tips on how I can get into contact with them more effectively than through a link where I can't send images of my issue to them, I'd greatly appreciate it.

Thanks!

-Josh C.

EXACTLY, Microsoft rewards in the past used to be so super delightful and friendly, Contacting them actually works.

But now it's just pure dystopia.

Contacting is utterly useless because they act like they care but they don't, They give use advice that doesn't work and sometimes it DOESNT EVEN RELATE to the problem.

My account got suspended even though I rightfully earned my points with zero fraud, Not just that, They removed support to alot of country codes meaning you aren't able to input your number in your microsoft account, Blocking you from redeeming at all.

I've tried every single customer support category, JUST for them to tell me the same thing but in a different way. I've been told that the issue was FIXED but when I checked and tried, I got scammed. WHO WOULDVE GUESSED? It's microsoft's inconsistency and ai generated emails, They will not do anything and it's all because of other microsoft reward cheaters.

How come microsoft reward cheaters get away so free but I get my account suspended?? I EARNED IT RIGHTFULLY. This Fraud detector is so bad, The microsoft servers are getting at a concerning level, Worst of all, Nothing is changing.

This message is also delayed due to high user traffic, SEE WHAT I MEAN BY SMALL SERVERS? They tell me to be patient, I wait and wait and wait, Nothing goes...

If theres ANYBODY who has advice, PLEASE ASSIST ME, I do not trust microsoft support anymore, They've lost my trust at an alarming rate and I've given them more than 5 chances.