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Hello Microsoft!
I've been losing so much trust with Microsoft Rewards. There is a specific issue I'm having and I detailed it as much as I could using the support form: https://rewards.bing.com/support and when they responded to me, they were confused about the issue as well. They said they looked into it, but they haven't gotten back with me. I always lose a streak because the suport team can't help. And when they've helped (when they were good in the past), they've restored my streak from their website bugs, however, when it happens because of a bug again, they refuse to restore it, even though they know it's not my fault that their system glitched out. They didn't give me any free points for compensation, and now they're just getting worse. I'm starting to think if they actually really care, because honestly, they have a weird way of showing it.
I truly believe they aren't doing the best that they can. There needs to be some order in this, to ensure that the bugs I'm currently experiencing don't happen to me or anyone else ever again. This program has been around for years and it was so much better back then than it is now. I understand that some bugs may be confusing, but it's THEIR site at the same time, so it's THEIR job to know what goes wrong, immediately find the issue and fix it, ensuring that it isn't likely to happen again. This is exactly what they're NOT doing.
If you can give me tips on how I can get into contact with them more effectively than through a link where I can't send images of my issue to them, I'd greatly appreciate it.
Thanks!
-Josh C.
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I encountered a small error like this: I was earning points from Microsoft rewards
Then I checked the search points again and saw that I had completed puzzle piece 2 but I hadn't completed it yet and couldn't even find more points.
I often wonder if all the frustration is worth it, for a £5 Amazon voucher every month.
Starting to feel a little 'Penny wise, mental health foolish'.
You are correct.
Many people posting here seem to think that the various Microsoft rewards are like a savings account. They are not. People will earn much more by getting a job.
The Microsoft rewards are actually a way to encourage people to use Microsoft products, by adding a way to earn small rewards. Very many retailers do this, with loyalty cards or by asking you to sign up for an account on their website.
For those who think instead that Microsoft rewards are a way to earn money, it's in their interest to game the system so as to accumulate the most rewards possible. This in turn forces Microsoft to implement increasingly arbitrary and draconian restrictions to prevent misuse. Unfortunately, everyone suffers from this.
Nor is Microsoft the only company in this predicament. I'm sure you're aware of websites that show people how to misuse loyalty programs to extract more benefit than companies originally intended. Before it became unpopular, 'couponing' was an example of this.
If you earn Microsoft rewards, claim them as soon as possible. And if your claim doesn't work out, oh well. But no one should look to Microsoft rewards as a way to earn serious benefits. That's not why it was put in place.
Bing support will not answer me because I wrote them too many times on search and earn. Now I’m very frustrated with the rewards and I search anyway still not getting points. I feel they owed me for a lot of points, I want all points owed to me. I do not know who to contact now. Can anyone help me?
With Bing rewards you get points, with those points you can purchase gift cards. It sounds like you purchased a gift card for Microsoft using your points?
And now you are looking what you can buy with that gift card?
If so, read this page, lots of info on it about Microsoft gift cards, FAQ, how to redeem, etc. https://www.microsoft.com/en-us/store/b/gift-cards
The cashback money has to be withdrawn to a PayPal account. This is the only way that is available. So, create a PayPal account then once it's set up and verified, go here https://www.bing.com/rebates and select Payouts in the top left menu.
Hope that helps!
Does anyone know how to redeem a Microsoft gift card that I got through Bing rewards ? There is no information through help or even copilot that I could get explicit instructions on how to find the gift card let alone use it???. I also want to know what can I use that gift card on? Is it only Microsoft equipment? Or is it through Microsoft/Bing website shopping- and can I get anything - what exactly can I use this gift card on?
I also have cash back money, but I cannot figure out through numerous searches how to actually buy something with that 'cashback' money ? I don't have a paypal account and don't want one , but it appears I could get money somehow on a paypal account. Anybody has any experience and success with this? or am i up the creek?Customer service is absolutely, horribly, disgustingly no help at all!