Attempting to reconnect... Everytime when I try to use Integrated Copilot on Windows 11

Anonymous
2024-01-08T15:08:31+00:00

Hi, I am a user of Dev Channel of the Windows Insider Program. I love the features but I am facing an issue that whenever I open the integrated copilot of windows 11 it doesn't work always shows some errors like trying to reconnect, attempting to reconnect etc.

Bing | Other
Bing | Other

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  1. Anonymous
    2024-09-25T07:47:08+00:00

    Same issue ,I am facing. I already applied

    1. Switch to other network
    2. login via other USER ID

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  2. Anonymous
    2024-09-30T08:01:44+00:00

    I have the same issue with one computer, but not Android Phone or Tablet on the same network. Same issue at home network, work network, and vpn from home to work. It works very (very) occasionally and primarily hangs on "Attempting to Reconnect". I did not have this issue until about a week ago. I restarted the computer, and it worked one time before hanging on the same message. My personal computer also works.

    UPDATE: I found a fix on another thread.

    The steps I used to resolve the problem were, as already described above (refer to image):

    1. In EDGE, go to Bing.com webpage and make it the active tab in Edge prior to the steps below.
    2. Press F12 for Dev Tools (Edge asked if I wanted to open Dev Tools instead of automatically doing so)
    3. Display the Application tab in the Dev console (for me it was located as a "tab" in the upper right of new Dev Tool window.
    4. Open the cookies panel on the left browser. There should be a expand cookies to get to individual pages such as bing.com.
    5. Click on the https://www.bing.comnode
    6. Click the clear cookies button(next to the filter on the top row of the window) or right click the bing.com node in the Dev file browser on the left of the dev tool window and select clear.
    7. Press CTRL+F5 on the Copilot page or 'Refresh' at the top of the Windows Copilot panel (this happened to me automatically and I had to re-sign in since the login credentials cookies were reset)

    Thanks for the tip Blaine.

    You put me on the right track to a solution that was even simpler for me:

    1. Go to Bing.com
    2. Log out
    3. CTRL+F5
    4. Log in

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  3. Anonymous
    2024-10-03T23:18:04+00:00

    issue happens with or without vpn, regardless of network. I don't have the same issue using ChatGPT

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  4. Anonymous
    2024-10-03T23:52:57+00:00

    We have a paid 365 and paid copilot accounts and this still happens. I love how Microsoft immediately blames the users despite how many on here state its a problem. Mine works intermittently and as such, I know its not my system, account, or software. Its a server issue otherwise it wouldnt work at all. Im no tech but that seems to be about how things work.

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  5. Anonymous
    2024-10-04T13:14:08+00:00

    ...not very helpful. Any other options?

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