Why have all of my receipts that I scan to earn points been declined?

Anonymous
2024-02-13T21:34:51+00:00

I over the past week all

Of my receipts have begun being declined by Microsoft Bing. All my receipts are valid and in date (within 14 days of purchase) but Microsoft has declined all of them. What is going on?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-22T19:22:27+00:00

    Could you please let me know the steps and where I can submit the ticket? Thanks.

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  2. Anonymous
    2024-04-22T20:15:24+00:00

    I wish it was an easy process. They hide customer service (human) behind many layers of auto generated "customer service" answers.

    I'm not 100% positive, but I believe I started at the Microsoft Rewards Q&A page and finally pissed the AI off to a point they started the service ticket.

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  3. Anonymous
    2024-05-02T19:08:35+00:00

    It's rather infuriating, right? I have been having the same issue and it seems that the feedback I leave with them is being delivered to the recycle bin. microsoft has really been going downhill lately. They seem to not want sastisfied legitimate users. They enforce policies that dissuade usage of their products. They have been wasting our time too leisurely, and I am no longer accepting of it. Use Google since bing doesn't want to reward users for their searching needs. Start using competitors as they do it better. And no, I don't want a reply from a fellow user; that would make no sense for an issue that can only be handled internally.

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  4. Anonymous
    2024-05-02T19:25:29+00:00

    Yes I have been using Fetch and another one called Receipt Hog, they have consistently done well by me and none of my time has been wasted like the teams at microsoft love to do.

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  5. Anonymous
    2024-05-07T18:28:35+00:00

    Not sure if you ever found out, but try this:

    https://rewards.bing.com/support

    I’m not a fan of the “Independent Advisors” who come on these posts and 99% of the time give useless info or don’t even understand the issue. I think they get some kind of credit for pretending to help.

    Anyway, once you submit a support request, let us know the outcome once you hear back.

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