Why have all of my receipts that I scan to earn points been declined?

How can I submit a ticket?

Update: I put in the ticket, and included the photo of the receipts in question along with screen shots of the submission denial and the "possible reason" detail. I did get an unusually quick response; the CS restored 3 of the denied receipts. I messaged again asking what about the other 3, and then they also were restored. However, the opportunity to get a bonus for scanning 6 receipts is permanently lost, and MSFT CS offered no explanation for the issue.

Wow. You are lucky, as I haven’t had any restored after sending several emails with screenshots they requested in the past to customer service. I’ve had probably a good dozen or more declined over the last 30 days. It took almost a week before receipts were not being declined.

Fun times. 🙄

I am now going on 5 receipts declined from ones that have been completed in the past and I am now in limbo and stuck on number five, trying to get number six. I am on day 3 trying. I even waited 24 hours before scsnning another one. All were declined and still no response from customer service. 😩

I'm Done trying. XXXX in boxes not worth the effort I get better returns on the FETCH site and it's a lot easier.

Thanks for the heads up about FETCH. I continue to contact the Microsoft representative via email and now I'm not even getting canned responses.

Here is my thinking... Microsoft continues to received all our receipt scans, doesn't pay out the WHOLE penny for it, but manages to capture all our purchasing history.

Think of ALL the information a vendor can learn about a simple picture of a receipt! Can't tell me Microsoft isn't selling our purchasing habits to the highest bidder!