Why have all of my receipts that I scan to earn points been declined?

Anonymous
2024-02-13T21:34:51+00:00

I over the past week all

Of my receipts have begun being declined by Microsoft Bing. All my receipts are valid and in date (within 14 days of purchase) but Microsoft has declined all of them. What is going on?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

64 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-05-30T14:00:34+00:00

    I started doing the same scanning one receipt at a time. All is good so far.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-05-30T14:09:33+00:00

    For your sake, I hope no winds pick up. Remember! Don't try and pick up a "free lesson" of any kind. 😉

    Now, back to Microsoft. WHY, WHY, WHY can't they explain WHY something is "rejected". For a silly penny (in most cases) we are left to guess WHY. This must end. Microsoft... PLEASE just tell us WHY!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-05-30T16:27:25+00:00

    😂

    So after scanning one receipt and waiting the half hour or so for it to clear and then scanning another, I finally decided to check scanning a few and waiting to see if they were accepted and they were. WOW! lol

    So I went ahead the next day and scanned all 6 and all 6 were accepted about 30+ minutes later. Shocker.

    BUT… the third time doing it my first two receipts were from Rite Aid and they were declined… which they’ve been accepted in the past. Scanning two more receipts covered the 2 red ❌s and were …>phew< … accepted.

    Last night I scanned six receipts, one right after another and all 6 were accepted.

    I’m not saying that it’s fixed but right now things are working for me and I agree on why they cannot explain why a receipt is declined.

    It’s been 2 1/2 months since Microsoft support said they would get back to me blah blah blah. 🙄

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-05-30T17:02:56+00:00

    Most recently... Like in the last 3 days, I found my "open service ticket" number and replied with my updates as well and asked WHY can't the system explain WHY something is rejected.

    I got a very nice response that "my concerns are very important to Microsoft and they are looking into my suggestions".

    Gosh, I feel all warm and fussy inside now. NOT!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-05-31T05:42:20+00:00

    I am not sure that microsoft is ready to get hit with a class action law suit because we seem to have all fallen for submitting our property [our receipts/data] under their false pretenses just so they can collect all of our consumer data for free without following thru on having the system that they are supposed to be accepting our receipt scan submissions on- functioning properly or adequately. POOR customer services being offered, horrible

    response times, if given to some of us at all, they are depriving us of any satisfactory answers to our confusions and concerns.

    NOT TO MENTION BLOWING SMOKE UP OUR ASSES BY WASTING ALL OF OUR TIMES BECAUSE THEY REALLY JUST TRYING COLLECT OUR CONSUMER DATA BY TRICKING US. Fuck that!

    So whos going to be the guy to open the class action suit? 1..2...3..... Not it!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments