Why have all of my receipts that I scan to earn points been declined?

Anonymous
2024-02-13T21:34:51+00:00

I over the past week all

Of my receipts have begun being declined by Microsoft Bing. All my receipts are valid and in date (within 14 days of purchase) but Microsoft has declined all of them. What is going on?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

64 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-15T13:13:32+00:00

    This just happened to me. All the receipts should have been valid, but the last 6 were declined, with the message that "one of your submissions was invalid. Please try again" which, just like mentioned above, only resulted in the 2nd scans only being duplicates.

    Has anyone found a reason or solution? I have put in a ticket but if MSFT is true to form, it will be months before I get a reply.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-05T19:32:57+00:00

    Also having the exact same issue recently. I've even saved the receipts of the ones that used to go through, yes, for a whole Penny and now after "review" and declined! When I attempt to rescan them in.... magically I get the "duplicate receipt" warning.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-01T15:41:31+00:00

    same here .. its broken , they do not want to pay out .. i think someone is scamming the money maybe a 3rd party ?

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2024-02-13T22:12:06+00:00

    Hi there, I am John J.D., a fellow Microsoft user like you.

    I understand your frustration. It could be an issue on Microsoft's end. I recommend giving it some time and trying again. If the problem persists, please consider opening a support ticket using this link: https://rewards.bing.com/support Only Microsoft Rewards team can check your account for any potential violation.

    John J.D.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments