Why have all of my receipts that I scan to earn points been declined?

Someone suggested an app called FETCH. I have been using it for better than a month and have already received two (2) $5.00 payouts while Microsoft still doesn't give me a response.

I also received that same message to send them copies MANY MONTHS ago when I first started documenting my troubles. Trust me, you send them the information and they will STILL not correct their programmed response or correct the issue! My "service ticket number" is still open and 6 months and counting!

I agree re: the advisors -- no help. I did contact MS Support with a screen shot showing all 6 declined, with date and time. I was directed to give them the date and time I scanned them and a copy of each one -- it had been days before I received the declined and no longer had the receipts.. I replied that they should have that since the receipts were all screenshotted and uploaded. They replied that I had to reupload them.

Not worth the effort for a few cents. I no longer bother. MS Support was no help at all.

Yes I have been using Fetch and another one called Receipt Hog, they have consistently done well by me and none of my time has been wasted like the teams at microsoft love to do.

It's rather infuriating, right? I have been having the same issue and it seems that the feedback I leave with them is being delivered to the recycle bin. microsoft has really been going downhill lately. They seem to not want sastisfied legitimate users. They enforce policies that dissuade usage of their products. They have been wasting our time too leisurely, and I am no longer accepting of it. Use Google since bing doesn't want to reward users for their searching needs. Start using competitors as they do it better. And no, I don't want a reply from a fellow user; that would make no sense for an issue that can only be handled internally.