Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-05-01T13:49:38+00:00

    I switched from Edge Browser on my PC to Chrome, and Microsoft Rewards works perfect!!!
    I got all my points and was able to get old points too that were sitting there.

    So, sounds like it's an Edge browser issue, well at least with me.

    What browser are you using?

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  2. Anonymous
    2024-05-01T14:02:12+00:00

    Edge - i will switch and see how it goes

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  3. Anonymous
    2024-05-04T14:03:26+00:00

    i am not getting points on searching anfd it shows "Oops! Looks like you are on the go

    Microsoft Rewards offers are available in one country/region each day

     " i am unable to fix it and i tried deleting history ,cache and cookies , log out and in but it was not resolved!

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  4. Anonymous
    2024-05-04T15:33:49+00:00

    I had the same problem. What I did was use Chrome browser, everything works perfect now.

    I told Microsoft in an email that it is the Edge browser causing this, because Chrome works perfect for me, so I now only use Chrome.

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  5. Anonymous
    2024-05-05T13:55:52+00:00

    another person said she switched to Chrome and it fixed the problem. Good luck

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