Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

284 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-04-08T03:49:23+00:00

    If you complaint to Microsoft support also means no resolution they tell we do excess speed searches that's the reason points are not added system believe that's as bot and not rewarding any points. However every day challenges and monthly challenges still working once you collect minimum redeem through this method redeem it and forget bing search forever.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-04-08T10:27:26+00:00

    This reward program is turning into nothing but frustration ,I don't think I am going to bother any more. I thought my computer was messed up at first because it still says I can earn 150 points a day . Not!!

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-04-08T14:49:15+00:00

    I agree, it was fun and full of information

    But now a complete frustration! To. Many hoops and back and forth, gaining nothing but lost time.

    A disappointment for those who have been participating for years.

    :-(

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-04-09T08:21:13+00:00

    Exact same problem here, with no response from the alleged Customer Service team. My points all go to charity, so it irks even more!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-04-09T15:39:25+00:00

    Same here - my charity option is turned off yet points are going to charity.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments