Microsoft Rewards not giving points for PC search or Edge Bonus as advertised.

Anonymous
2023-11-20T15:42:07+00:00

I cleared cache, reset default, updated, on/off, log in/out, points not showing up 24-hrs later, no response from Microsoft Support for 10+ days after multiple attempts. Microsoft Support recognize(d) first ticket but won't respond to first ticket. Given the above information, what is the best way to solve this puzzle? A 365 Subscriber and Outlook user for decades. No X-Box.

![](https://learn-attachment.microsoft.com/api/attachments/bb3f53d6-2ddc-49af-9ee6-4b9b84d2b687?platform=QnA

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-10T01:12:00+00:00

    What part does Microsoft have in repairing this problem?

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  2. Anonymous
    2024-01-10T02:32:39+00:00

    Same here for me. All that Microsoft has to do is fix the points that are not working. Doesn't seem like too difficult if they wanted to. But all I get is another AI email but nothing changes.

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  3. Anonymous
    2024-01-10T13:55:28+00:00

    What part?

    Life is short so, what part don't they play? That answer will not take forever.

    Reporting it.

    fixing it is 100%. Microsoft

    Excuse me, is this Microsoft that posted this?

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  4. Anonymous
    2024-01-10T14:03:58+00:00

    I’ve been complaining to Microsoft several times about my points and all I get is canvas messages from them saying nothing is wrong and they closed the case which is stupid. I’ve lost close to probably 10,000 points I used to get all the points per day I have 180 day streak going on and continuing But not getting the points I deserve and all they do is close the case I think Microsoft China is doing the responses and they don’t understand English come on Microsoft get your act together and support the customer that supported you give me my points I deserve that I’ve earned I do over 50 or 60 searches and only get credit for two or three

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  5. Anonymous
    2024-01-11T21:45:27+00:00

    For me, I have not been able to get points for pc search or mobile search which I normally rely on

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